Diagnostic tools play an essential part in the lifecycle of complex high-tech products. Reliable diagnostic solutions are critical factors for reducing R&D costs and increasing customer satisfaction in the aftermarket.

Only a perfect hardware and software match will lead to a diagnosis solution that works from the first day of sales until the last day of use. However, complex solutions also need to be flexible enough to be adapted if necessary after the day of purchase.

In this free, 30-minute webinar, Panasonic’s Andreas Kratschmann will discuss how Panasonic and KPIT created an End-2-End solution to serve all requirements.

Key topics and takeaways:

• The diagnostic tool: a synthesis of hardware and software versus just a bundle of hardware and software
• Reducing risks and costs in R&D and service
• Maximizing the availability of the diagnostic solution
• Customer satisfaction and brand awareness as a success factor and critical driver