The automotive industry faces rapid change as consumer expectations rise and digital services become essential.

This webinar explores strategies for enhancing customer loyalty, boosting operational and cost efficiency, unlocking new revenue in aftersales, and unleashing innovation in the automotive industry.

Experts from Stripe, Konekta Consulting, Nagarro, and Spryker provide insight into proven approaches that drive growth, streamline operations, and position your brand for sustained success in a competitive market.

Key topics and takeaways:

• Transform customer journeys: Discover why shifting from a product-focused to a customer-centric approach is key to engaging automotive consumers across their lifecycle.
• Unlock new revenue streams in the software and aftersales market: Explore emerging revenue opportunities in digital aftersales and services, a market projected to generate trillions.
• Boost efficiency for profitable growth: Learn strategies to reduce costs, scale operations, and automate workflows for sustainable growth.
• Empower your network with marketplace models: Understand how marketplace models enable seamless, data-driven experiences that strengthen customer loyalty without disrupting dealership relationships.
• Prepare for an AI-driven future: See how AI, software-defined vehicles, and composable commerce platforms prepare your brand for a future with connected, autonomous vehicles.