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Automotive aftersales isn’t just about fixing problems anymore – it’s a powerful driver of revenue, loyalty, and long-term growth.

In this free, 60-minute webinar, experts from AWS, Nagarro, and Spryker explore how smarter self-service portals and agentic AI are transforming the post-purchase journey. Through real-life customer examples, the experts bring theory into practice – and give you the blueprint to evaluate and elevate your own aftersales strategy.

Key topics and takeaways:

  • Gain a deeper understanding of modern B2B customer lifecycle expectations
  • Learn how to tailor and orchestrate diverse end-to-end buying and support journeys
  • Examine real-world examples of how manufacturers are digitizing the aftersales experience
  • Discover the critical role of technology in managing these complexities and delivering a seamless one-stop-shop experience

Meet the experts

Angela Troccoli

VP Global Product Marketing, Spryker

Prashant Sharma

Principal Consultant – Retail & eCommerce, Nagarro

Romain Roullet

WW ISV Strategy Lead for Automotive & Manufacturing, AWS