Early field issue detection focusing on warranty cost reduction and improving customer experience
KPIT’s Julian Soanes and Nihar Sasmal explore how AI is revolutionizing warranty cost reduction through early field issue detection.
The session highlights the limitations of traditional methods used to gather field data for issue management and identifies alternate solutions by introducing a smarter, AI-powered approach.
The experts also share how this technology can deduce actionable insights tailored for engineering, production, and quality teams – enabling faster and more informed decision-making.
Key topics and takeaways:
- Understand the key challenges in traditional methodologies of gathering field data
- Explore how AI enables earlier detection of field issues, helping OEMs act proactively
- Learn about the building blocks of an early field issue detection solution
- Discover the impact of the AI-driven solution on product engineering, quality improvement, and aftersales operations.
- See how the solution contributes to reduced warranty costs and enhanced customer experience